CUSTOMER ENGAGEMENT

Make every HCP conversation count.

AI that supports your reps at every step: practice, preparation and follow-up. Better prepared reps, more relevant meetings, cleaner CRM data.

Explore the solutions Where to meet us

Pharma rep engaging a healthcare professional with AI-powered suggestions and personalized content

Trusted by 15+ top pharma companies across 60+ markets

The Solutions

Practice before the field, know who to see and what to share, prepare before every call and capture what matters after. So every interaction makes the next one better.

Sales rep practicing an HCP conversation with an AI role-play simulator

HCP Role-play Simulator

Practice the conversation before it happens.
Reps rehearse realistic HCP conversations with AI, handle objections in a safe space and get feedback to improve, before facing the real thing.

Suggestions

Know who to see, what to share and when.
AI analyzes CRM data, past interactions and your marketing goals to deliver Next Best Actions for every rep: which HCP to contact, with which content and through which channel. Recommendations appear directly in the CRM and improve with rep feedback.

+40% call plan adherence
+22% email open rates
+50% click-through on suggested content

AI-generated HCP briefing before the meeting and voice notes synced to the CRM after

Rep Assistant

Prepared before every meeting, done in two minutes after.
Before the call, AI turns CRM data and past interactions into a clear HCP briefing, with Next Best Actions, content to show and an audio summary to listen to on the go.

After the call, guided questions help reps log topics, sentiment and next steps by text or voice, synced to the CRM automatically.