This paper delves into the impact of Conversational AI on the pharmaceutical industry.

It highlights innovative applications, such as virtual assistants for sales reps, knowledge optimization for healthcare providers (HCPs), and data-driven CRM tools. Additionally, the paper explores the benefits, key metrics for assessing AI effectiveness, challenges, and best practices in implementing conversational AI, making it a must-read for industry leaders.

Table of contents

• Introduction
• Key Use Cases in Pharma
• Tangible Benefits of Conversational AI
• Framework for Evaluating Conversational AI
• Challenges and Best Practices for Implementation
• Conclusion